Business Intelligence and Decision Making 1 Using Business Intelligence to Keep Pace. The pace of our daily work life goes ever faster, and for many knowledge workers, business intelligence is a vital tool for keeping up. 2 Manual Tools Don’t Support Decision Making. ... 3 Business Intelligence Enables Every Decision Maker. ...
Failure to make decisions and to act decisively can cause major supply chain disruptions, unhappy customers, higher costs and other problems that adversely affect the company’s performance. Business applications such as ERP or CRM are not designed to support decisions.
They are designed to process transactions, and as a result, it is usually difficult and time consuming to pull together the information necessary to determine the right course of action, especially when faced with a shrinking decision window.
Naturally decisive managers also benefit from having facts available quickly, and faster decisions help the entire organization to be more responsive and to perform better. Like any muscle that becomes stronger with use, decisiveness increases as the individual makes decisions.