True. Environmental intelligence is the acquisition of information gained from analyzing the multiple environments affecting organizations. True. Legal environment includes the structure, processes, and actions of government at the local, state, national, and international levels.
Customer Includes demographic factors. Competitor Includes information on the number and strength of rivals. Economic Includes information about costs, prices, and international trade. Technological Provides faster access to information through handheld electronic devices. Social Includes cultural patterns, values, beliefs, trends, and conflicts in society. Political Includes the structure, processes, and actions of all levels of government. Legal Includes patents, copyrights, trademarks, and considerations of intellectual property. Geophysical Relates to an organization's dependency and impact on natural resources.
Because of the risks and opportunities public issues present , organizations need: A systematic way of identifying, monitoring, and selecting public issues. The issues management process is a: Systematic process companies use when responding to public issues that are of greatest importance to the business.
Much less likely to be blindsided by crises and negative surprises.
Legal environment includes the structure, processes, and actions of government at the local, state, national, and international levels.
Financially sound companies do not need to understand how a public issue is likely to evolve, or how it will affect them.
Dialogue between a single firm and its stakeholders is always sufficient to address an issue effectively.