course true false when web sites suggest other item for purchase based on already purchased items

When websites suggest other items for purchase based on already purchased items this is an example of?

true or false: When websites suggest other items for purchase based on already purchased items, this is an example of Clickstream selling.

Which of the following secures the right of employees to decide whether to join or financially support a union?

right-to-work lawA right-to-work law secures the right of employees to decide whether or not to join or financially support a union.

Which one of the following is not one of the dimensions of service quality?

Employee satisfaction is not one the five dimensions that is measured by the SERVQUAL SCALE. Employee satisfaction or job satisfaction is, quite simply, how content or satisfied employees are with their jobs.

Can you opt out of union dues in Washington state?

UNION DUES CANNOT BE DEDUCTED FROM GOVERNMENT EMPLOYEES IN Washington WITHOUT CONSENT. Because of the recent Supreme Court ruling in Janus v. AFSCME government workers are no longer forced to give part of each paycheck to highly political government unions as a condition of working in public service.

What are my rights as an employee in Washington state?

Washington's 2022 minimum wage is $14.49 per hour. 14- and 15-year-olds may be paid 85% of the minimum wage - $12.32 an hour, and certificated student workers and student learners may be paid 75% of minimum wage ($10.87/hr.).

Which of the following is a question that you should ask when creating a format for measuring customer satisfaction?

Which of the following is a question that you should ask when creating a format for measuring customer satisfaction? Who are your customers? How could you do a better job? When did the customers conduct business with the company?

Which category of service processing takes place when the service is directed at a customer?

People processing: tangible actions directed at the customer's body. These services require the physical presence of the customer during the service process.

Which dimension of service quality refers to the knowledge and courtesy of employees and their ability to inspire trust and confidence?

Which of the following is not one of these categories?...Q.______ dimension of service quality refers to the employees' knowledge and courtesyand their ability to inspire trust and confidence.B.Assurance4 more rows

What did the Landrum Griffin Act of 1959 provide?

Thus, the Landrum-Griffin Act protected employees' union membership rights from unfair practices by unions, while the National Labor Relations Act protected employee rights from unfair practices by employers or unions.

What did the Taft Hartley Act of 1947 legalize?

In addition to its other controls of labor disputes, the Taft-Hartley Act allowed the president to appoint a board of inquiry to investigate labor disputes in instances in which a strike might endanger the public's health or safety.

Which of the following is true about union members participation in the governance of their unions?

Which of the following is true about union members' participation in the governance of their unions: Union members are more active at the local level than at the national level. A strategy of working toward remaining nonunion is known as: Union avoidance.

Which act has been called the Magna Carta of labor because it is pro union?

It established the right of workers to organize, unhampered by management interference through unfair labor practices. Aka as National Labor Relations Act has been called the Magna Carta of labor and is pro union.

What is Internet presence?

While a company's Internet presence may be desirable for finding information or conducting product transfers, touching products and talking face-to-face with company representatives remains an integral part of the supplier-customer interface. Click card to see definition 👆. Tap card to see definition 👆. T.

Is CRM good for GM?

While a well planned and organized CRM plan can be extremely useful in developing effective and efficient marketing programs for retailers, they are not particularly helpful for manufacturing companies like GM since their touches with the customer are few.

What would a company use to import components duty free?

If a company wanted to import the components duty-free, use those components in the production of their end items , and then export them to other countries, they would most likely utilize a (n): Foreign Trade Zone.

What is CRM attribute?

The CRM attribute is called: Customer defection analysis. When an organization attempts to offer the right products and services to customers at the right time through the offer of individual promotions tied to specific events, like birthdays and anniversaries, this is referred to as: Event-based marketing.

Why do CRM programs fail?

CRM Programs often fail because they tend to involve suppliers who have their own objectives which can differ from the host CRM company. CRM programs should insulated from first tier⎯suppliers who may widen the scope of the program to point where it could yield few if any results. False.

Is Internet presence necessary for a company?

While a company's Internet presence may be desirable for finding information or conducting product transfers, touching products and talking face-to-face with company representatives remains an integral part of the supplier-customer interface. True.