The three management standards define an interested party as a "person or organization that can affect, be affected by or perceive itself to be affected by a decision or activity." Although the standards have a similar general definition of an interested party, each adds specific guidance notes to refine the definition further:
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Sep 05, 2018 · View heroc7.docx from EDUC EDUC 3301 at Walden University. Question 11 What is an interested party? A person with a stake in the outcome Question 12 Fallacies are _. common patterns of reasoning with
Apr 17, 2016 · 1. Question : What is aninterested party? Student Answer: A person who finds the topic fascinating A person with a stake in the outcome A person who earns money from investments over time None of these All of these. Instructor Explanation: The answer can be found in Section 8.4, “Evaluating the Source: Whom to Believe,” ofWith Good Reason: A Guide to …
Aug 22, 2016 · Question : What is an interested party? Student Answer: All of these A person who earns money from investments over time None of these A person with a stake in the outcome A person who finds the topic fascinating Instructor Explanation: The answer can be found in Section 8.4, “Evaluating the Source: Whom to Believe,” of With Good Reason: A ...
Jul 20, 2018 · Question 6 1 / 1 pts What is an interested party? A person who finds the topic fascinating Correct! A person with a stake in the outcome A person who earns money from investments over time None of these All of these
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The three management standards define an interested party as a "person or organization that can affect, be affected by or perceive itself to be affected by a decision or activity.". Although the standards have a similar general definition of an interested party, each adds specific guidance notes to refine ...
The key to managing interested parties is recognizing their relevance to your organization and understanding the significance of their relationship to you.
ISO 9001 defines "interested party" in the context of quality management by clarifying that interested parties are not just customers. Relevant interested parties also include those who can pose "a significant risk to organizational sustainability if their needs and expectations are not met.".
The need for organizations to understand the needs and expectations of interested parties is a mandatory requirement of the management systems standards ISO 9001, ISO 14001 and ISO 45001.
Plotting interested parties helps you to prioritize the effort required to meet their needs and expectations:
Depending on the size and complexity of your organization, it is very likely that you or your colleagues will have a good feel for the interested parties you contact regularly. However, it is worth formalizing this knowledge and, where needed, confirming assumptions and closing knowledge gaps with research.
A useful tool for helping you decide how to manage a particular interested party is the Power/Interest Matrix developed by Johnson and Scholes.