Start studying Ch. 15 Exam Questions. Learn vocabulary, terms, and more with flashcards, games, and other study tools.
Start studying MGT Exam 3 Practice Questions. Learn vocabulary, terms, and more with flashcards, games, and other study tools.
Answer to Solved 21. Motivating workers through _____ relies on the. Transcribed image text: Which of these statements describes equity theory? Multiple Choice Directing attention toward specific benchmarks is the best way to improve performance.
Lotina apologised to a subordinate for an email that upset him. She said she had chosen an unfortunate way of stating her idea and that she'd be happy to discuss it further. Lotina is:
striving for constructive change by setting a direction for the future.
Managerial leadership is defined as the process of influencing others to understand and agree about what needs to be done and the process of:
According to Frederick Smith, chair and CEO of FedEx, the primary task of leadership is to:
The amusing incident aroused perplexity but ended with laughter, which serves as an example of communication failure.
Rule #6: ask questions. Ensure mutual understanding: pose provoking, clarifying and rhetorical questions. You are likely to discover something unbelievable: a person nods that they understand, after tricky questions you receive absurd answers. The paradox is solved in the 2nd paragraph of this article. Have I emphasized it earlier, you would not have to reread it.
Rule #5: break down a message into stages. Lay out thoughts one at a time. Indicate the major idea, support it with arguments, and sum up at the end of the message. Keep track that a listener fully understands the idea. Watch out for symptoms of misunderstanding – react to them immediately.
Rule #1: be responsible for understanding. It is initiator’s duty to deliver his thoughts. If subordinates do not comprehend the depth of your thought – it might not be a limitation to their mental faculties. “Turn out the lights leaving the store” might be perceived as “disconnect the store from electricity”. Giving an order, keep in mind that it should arouse no ambiguity but tell unequivocally exactly what you want to be done.
In management consulting an order “do not boil the ocean” means one should not do a lot of analysis, “they are on the beach” – nobody wants them to work on projects, “peel the onion a bit more” – understand a client better. Rule #1: be responsible for understanding. It is initiator’s duty to deliver his thoughts.
Lotina apologised to a subordinate for an email that upset him. She said she had chosen an unfortunate way of stating her idea and that she'd be happy to discuss it further. Lotina is:
striving for constructive change by setting a direction for the future.
Managerial leadership is defined as the process of influencing others to understand and agree about what needs to be done and the process of:
According to Frederick Smith, chair and CEO of FedEx, the primary task of leadership is to: