The waiter brings it to the table and serves the guests from the platter. It is an elegant service style that requires servers with considerable skill, strength, and dexterity.
The platters of food are carried to the dining room by a server and presented to the table.
The French Revolution (1789-1799), the rise of democracy, new conceptions of the role of the individual in society, and the ascendancy of capitalism in Europe made possible the restaurant as we know it today.
escape or withdrawal keenan is trying to decide if he should go on spring break trip with his friends to Las Vegas or other friends to Miama Beach. Keenan's situation is an example of ___ conflict
She immediately feels shame and guilt and then forces herself to throw it all up. b.
Karen intentionally induces her own symptoms by mistaking medications so that she can be admitted to hospitals and receive treatment. This behavior BEST reflects:
d. may view all future physical symptoms as a symptom of this disorder.
kina's husband comes home from work angry because of an argument he had with his boss. Subsequently her husband begins calling at her for no apparent reason. Ultimately kina finds herself yelling at their youngest child for apparently no good reason other than being frustrated. Kina is displaying
azriel seems to thrive on stress and feels very much in control of his life. he would probably be labeled a __ personality
research suggests the number and perceives severity of daily hassles are strong predictors of
Driving to school one snowy day, Marco narrowly misses a car that slides through a red light. "Slow down! What a terrible driver," he thinks to himself. Moments later, Marco himself slips through an intersection and yelps, "Wow! These roads are awful. The city plows need to get out here." What social psychology principle has Marco just demonstrated? Explain.
Social psychology: the scientific study of how we think about, influence, and relate to one another. Attribution theory: the theory that we explain someone's behavior by crediting either the situation or the person's disposition.
Attitudes are feelings, often influenced by our beliefs, that predispose us to respond in certain ways.
Christine thinks her job's strict tardiness policy is a result of the company's high sales goal (her boss has to report how many shoes were sold each day to the corporate headquarters). She is attributing her boss's behavior to her boss's:
we often bring our attitudes into line with our actions.
A waiter picks up the plated food, carries it to the dining room, and sets-in the plates in front of the guests from the right with the right hand.
Chapter 2:The member of the classic dining room brigade who is responsible for service at a particular station of tables in a dining room is known as the: captain. Chapter 2:The sommelier is responsible for: recommending wine to guests. Chapter 2:Typical bistro staff does not include:
Service without hospitality is cold and impersonal. A server can say all the right words and bring all of the right food and beverages to the right people, but without a sincere sense of caring for the guests' enjoyment, it is nowhere near remarkable service.
Chapter 1: List several personal qualities of a remarkable server and describe why they matter to a professional server and to their guests.
f. Chapter 1: true or false-Dealing with guests in a straightforward and honest manner puts them at ease, although there is little specific or tangible benefit for the server. f. Chapter 1: true or false-The host's desk should never face the door, but instead should always face the dining room.
Chapter 1: 10. Avoiding waste is an example of good
Chapter 1: The most important behavioral characteristic a professional server can possess is: an ability to deal with people. Chapter 1: The ability to say or do the right thing at the right time without offense to others is known as.