Expansion selling can take three forms: full-line selling, cross-selling, and upselling. 2.
Tap card to see definition 👆. First sale is only the beginning of the relationship—an opportunity to earn a repeat sale. Repeat sales come after the supplier demonstrates the ability to add value in various ways. This value may take the form of. timely delivery, superior installation,
Customer service encompasses all activities that enhance or facilitate the sale and use of one's product or service. High-performance sales personnel do not abdicate responsibility for delivery, installation, and warranty interpretation or other customer service responsibilities.